frequently asked questions

Find answers to common questions about using the app and making the most of your real-life hangouts!

General Questions

What is Touch Grass?

Touch Grass is a simple, fun app that helps kids and parents plan real-life hangouts, build friendships, and enjoy meaningful offline experiences.

Who is Touch Grass for?

Touch Grass is designed for kids, parents, and families who want to prioritize real-world connections and activities over screen time.

How is Touch Grass different from other apps?

Unlike social media apps, Touch Grass focuses on fostering real-life connections instead of encouraging excessive screen use or online sharing.

Features and Benefits

What can I do with Touch Grass?

Touch Grass lets you:
1. Create and join real-life hangouts like park meetups or game nights.
2. Access preloaded safety features like allergy and pet info.
3. Empower kids to take the lead while keeping parents informed.*

What are the benefits of using Touch Grass?

Touch Grass helps kids and parents:
1. Build real friendships.
2. Improve social skills and confidence.
3. Spend quality time outdoors to boost mood and reduce stress.

What kinds of activities can I plan with Touch Grass?

You can organize playdates, study groups, hikes, picnics, or just casual hangouts with friends.

Safety and Privacy

How does Touch Grass ensure safety for kids?

The app includes preloaded safety information like allergies, pet details, and location-sharing for parents to stay informed.

What privacy features does Touch Grass have?

We prioritize user privacy and do not track or share your child’s location publicly. Your data is secure and used only for app functionality.

Can parents see all the plans their kids make?

Yes, parents receive key details about every plan, ensuring they’re in the loop while kids take the lead.

Getting Started

How do I download Touch Grass?

You can download the app for free on the App Store and Google Play.

How do I create a hangout?

Simply open the app, choose an activity, invite friends, and set the time and place. It’s that easy!

Do I need a subscription to use Touch Grass?

No, Touch Grass is free to use for now.

Troubleshooting and Support

I’m having trouble signing up. What should I do?

Check your internet connection and ensure all fields are filled in correctly. If the issue persists, contact us at [email protected].

The app isn’t working as expected. What can I do?

Try restarting your device or reinstalling the app. For ongoing issues, reach out to our support team.

How do I report inappropriate behavior or content?

Please use the “Report” feature within the app or contact us directly for assistance.

frequently asked questions